NEMT E Training

Wheelchair-Driven Standard First Aid and Emergency Response

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About Course

⚠️ COMPLIANCE WARNING: THEORY ONLY – SKILLS VERIFICATION REQUIRED

This course covers the theoretical and instructional foundation required by MN Rule 8840.5910 Subpart 4. Because physical proficiency in emergency procedures cannot be verified remotely, this online module does not by itself certify a driver in hands-on First Aid.

Requirement: To be fully compliant, the employer must verify the driver’s physical competency in demonstrating or articulating correct emergency procedures using the provided “First Aid Skills Verification Form” (PDF included in the course curriculum).

Note on Equipment: This module covers standard industry equipment and emergency protocols for full certification. If you are currently operating a minivan, please view equipment-specific segments as “General Industry Knowledge” required for future vehicle types.


Course Description

The Standard First Aid and Emergency Response course trains STS and NEMT vehicle operators to recognize, assess, and respond to medical emergencies or injuries that may occur during passenger transport. This training equips professionals with the essential knowledge to provide immediate care and ensure passenger safety until professional medical assistance arrives.

What You Will Learn:

  • Life-Sustaining Care: Preliminary treatment of shock, control of bleeding, and proper airway management.

  • Environmental Emergencies: Prevention and treatment for frostbite, cold exposure, heat exhaustion, and heat stroke.

  • Sudden Illness Recognition: Identifying signs of stroke, heart attack, convulsions, fainting, and seizures.

  • Specialized Medical Conditions: Recognizing complications related to diabetes (hyperglycemia and hypoglycemia) and managing mental health emergencies or panic attacks.

  • Emergency Protocols: Proper procedures for summoning emergency medical assistance (911 vs. Dispatch) and incident documentation.


Compliance Information

This training fulfills the 4-hour First Aid and Emergency Care requirement outlined in Minnesota Administrative Rules 8840.5910 Subpart 4.

  • Target Audience: STS/NEMT Drivers and Attendants requiring state-mandated First Aid training.

  • Duration: 4 Hours (Self-Paced).

  • Certification: Theory Only (Requires Employer Skills Verification).

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What Will You Learn?

  • Recognize the signs of medical emergencies such as shock, bleeding, diabetic complications, strokes, seizures, and sudden illness.
  • Understand the theoretical steps for controlling bleeding and preventing further injury.
  • Identify proper techniques for airway management, breathing support, and circulation.
  • Identify when an emergency exists and follow the proper sequence for activating the EMS system.
  • Understand the importance of obtaining consent before providing care.
  • Learn the protocols for positioning unconscious individuals using safe recovery positions.
  • Review guidelines for managing heat exhaustion, heat stroke, frostbite, and exposure to cold.
  • Understand appropriate responses to incident stress, water emergencies, and other unexpected situations.
  • Identify supportive care measures for diabetic emergencies such as hypoglycemia and hyperglycemia.
  • Satisfy the theory portion of Minnesota requirements for first aid training per Rule 8840.5910, Subpart 4.
  • Access the mandatory 'First Aid Skills Verification Form' to complete the practical skills demonstration with an employer.

Course Content

Standard First Aid and Emergency Response
This course provides vehicle operators with the vital knowledge and hands-on skills needed to recognize and respond appropriately to medical emergencies or injuries that may arise during transport. It offers comprehensive training in essential first aid topics such as managing shock, controlling bleeding, identifying emergencies, and activating the Emergency Medical Services (EMS) system. Learners will also understand critical emergency action steps, the principles of consent, and the correct methods for managing airway, breathing, and circulation in unconscious individuals. The program further explores techniques for the recovery position, stress management during incidents, and proper response to water-related emergencies. It also covers prevention and care for frostbite, heat exhaustion, and heat stroke, along with recognizing and assisting diabetic emergencies. The training concludes with a practical classroom component aimed at building participants’ confidence and competence in applying first aid in real-world situations.

  • Introduction to Basic First Aid
    03:47
  • Introduction to Basic First Aid
  • Step 1 of the Emergency Response System: Identifying When an Emergency Exists
    03:04
  • Step 1 of the Emergency Response System: Identifying When an Emergency Exists
  • Step 2: Choosing to Take Action in an Emergency
    04:10
  • Step 2: Choosing to Take Action in an Emergency
  • Step 3: Contacting Emergency Medical Services
    03:45
  • Step 3: Contacting Emergency Medical Services
  • Step 4: Continue Providing Care Until Assistance Arrives
    03:17
  • Step 4: Continue Providing Care Until Assistance Arrives
  • Obtaining Permission Before Giving Care
    01:50
  • Obtaining Permission Before Giving Care
  • Disease Transmission and Prevention
    06:12
  • Disease Transmission and Prevention
  • Taking Action: Steps to Follow in an Emergency (Part 1)
    05:19
  • Taking Action: Steps to Follow in an Emergency (Part 2)
    00:28
  • Taking Action: Steps to Follow in an Emergency
  • Emergency Response Step: Making the Call
    02:16
  • Emergency Response Step: Making the Call
  • Emergency Response Actions: Providing Care
    03:58
  • Emergency Response Actions: Providing Care
  • Emergency Response Actions: Methods of Non-Urgent Movement
    03:59
  • Emergency Response Actions: Methods of Non-Urgent Movement
  • Understanding the Importance of Consent
    03:02
  • Understanding the Importance of Consent
  • Assessing a Conscious Individual from Head to Toe
    02:37
  • Assessing a Conscious Individual from Head to Toe
  • Understanding Shock
    03:51
  • Understanding Shock
  • Unconscious Airway Management
    02:51
  • Unconscious Airway Management
  • Managing Breathing in an Unconscious Person
    03:25
  • Managing Breathing in an Unconscious Person
  • Unconscious Circulation Management
    03:28
  • Unconscious Circulation Management
  • Placing an Unconscious Individual in a Recovery Position
    03:00
  • Placing an Unconscious Individual in a Recovery Position
  • Incident Stress
    01:58
  • Incident Stress
  • Water Emergencies
    02:28
  • Water Emergencies
  • Understanding and Responding to Hypothermia
    03:03
  • Understanding and Responding to Hypothermia
  • Heat Exhaustion: Prevention and Care
    04:45
  • Heat Exhaustion: Prevention and Care
  • Diabetic Emergencies (Part 1)
    06:36
  • Diabetic Emergencies (Part 2)
    00:42
  • Diabetic Emergencies

References and Source Materials
This section lists all key references, manuals, and official resources used in developing the Standard First Aid and Emergency Response course. These materials are based on nationally recognized first aid protocols, emergency care guidelines, and Minnesota state safety standards for Special Transportation Service (STS) operators. The course aligns with MnDOT’s STS training requirements and focuses on building essential first aid and emergency response skills to ensure the safety and well-being of passengers during transport. Emphasis is placed on recognizing medical emergencies, applying appropriate first aid measures, activating emergency medical services (EMS), and maintaining calm, professional conduct in crisis situations.

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